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  • [telecom] Not Receiving Texts from Some But Not Others

    From fred@21:1/5 to All on Sun Nov 6 17:09:08 2022
    Over the last couple of weeks, I have been noticing some strange
    things about receiving texts.

    I use Callcentric. They provide texting service as an optional
    add on to your phone service.

    A few days ago, I got an email from our local recorder's office.
    They had tried to send me a confirmation that my ballot had been
    counted. But they had determined that my number was not in service.
    They informed me that they had dropped my number from their records
    for that reason. When I asked why, they said they had received
    notification that my number had been taken out of service. They did
    reinstate my number. They also sent me a test text message from their
    system. But, I did not receive it. I did receive one text from them acknowledging that my ballot had been counted [after the primary a few
    months ago].

    I contacted Callcentric. They couldn't shed any light on why.
    They don't seem to be interested enough to look into it further.

    Additionally, I don't seem to be receiving texts on several of my
    accounts that require two factor authentication. Just this morning, I encountered this when I attempted to log into my Walmart account.
    Never got the verification texts. So I added one more to that list.

    I am firmly convinced that something is going on that is beyond
    my immediate control.

    I am receiving texts from my friends and some business people.

    FYI, I got that number from Magic Jack about seven or eight years
    ago. I ported it over to Callcentric when I established service with
    them.

    I am looking for any suggestions or feedback that anyone can
    provide that may assist in resolving this situation.

    Regards, and thanks in advance.

    Fred, WB4AEJ

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Retired.at.Home@serv-2.i.ord.gigane@21:1/5 to fred on Mon Nov 7 16:47:26 2022
    On 11/6/22 12:09 PM, fred wrote:
    Over the last couple of weeks, I have been noticing some strange
    things about receiving texts.

    I use Callcentric. They provide texting service as an optional
    add on to your phone service.

    A few days ago, I got an email from our local recorder's office.
    They had tried to send me a confirmation that my ballot had been
    counted. But they had determined that my number was not in service.
    They informed me that they had dropped my number from their records
    for that reason. When I asked why, they said they had received
    notification that my number had been taken out of service. They did reinstate my number. They also sent me a test text message from their system. But, I did not receive it. I did receive one text from them acknowledging that my ballot had been counted [after the primary a few
    months ago].

    I contacted Callcentric. They couldn't shed any light on why.
    They don't seem to be interested enough to look into it further.

    Additionally, I don't seem to be receiving texts on several of my accounts that require two factor authentication. Just this morning, I encountered this when I attempted to log into my Walmart account.
    Never got the verification texts. So I added one more to that list.

    I am firmly convinced that something is going on that is beyond
    my immediate control.

    I am receiving texts from my friends and some business people.

    FYI, I got that number from Magic Jack about seven or eight years
    ago. I ported it over to Callcentric when I established service with
    them.

    I am looking for any suggestions or feedback that anyone can
    provide that may assist in resolving this situation.

    Regards, and thanks in advance.

    Fred, WB4AEJ

    Some time ago I had the very same problem. In my case I was able to call T-Mobile and have them re-enable my line/phone to receive SMS "Short
    Codes" . For unknown reasons they had them turned off. :-(

    See https://www.iphonetricks.org/how-to-fix-short-code-sms-not-working-on-iphone/

    and
    https://en.wikipedia.org/wiki/Short_code

    Good Luck....

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)