I didn't!!
Since yesterday both mine and my wife's MAC report that "You Shut Down
Your Computer Because Of A Problem"
We didn't - this happens every time we turn on or restart.
I have started in safe mode and don't get the error (or any other error)
There has been no additional hardware added and no additional software installed.
My MacBook Pro seems ok.
It seems strange both computers have been been affected
In message <sopqsc$v47$1@gioia.aioe.org> Me! <please.dontspa@me!.com> wrote:
I didn't!!
Definitely possible.
Since yesterday both mine and my wife's MAC report that "You Shut Down
Your Computer Because Of A Problem"
It is not a MAC, It is a Mac or a Macintosh.
We didn't - this happens every time we turn on or restart.
Something in the shutdown or restart process is causing a problem.
Since it's happening on two machines, it is likely something that was installed or updated recently on both machines.
I have started in safe mode and don't get the error (or any other error)
Which tells you 1) it is not hardware related and 2) it is not related
to macOS itself, which leaves ... some other software.
There has been no additional hardware added and no additional software
installed.
then it is likely an update to some software.
My MacBook Pro seems ok.
That might help narrow it down if there is something installed on the affected machines that is not on the MacBook Pro.
It seems strange both computers have been been affected
It should help troubleshooting, actually.
Lewis wrote:
In message <sopqsc$v47$1@gioia.aioe.org> Me! <please.dontspa@me!.com> wrote: >>> I didn't!!Thanks for the reply
Definitely possible.
Since yesterday both mine and my wife's MAC report that "You Shut Down
Your Computer Because Of A Problem"
It is not a MAC, It is a Mac or a Macintosh.
We didn't - this happens every time we turn on or restart.
Something in the shutdown or restart process is causing a problem.
Since it's happening on two machines, it is likely something that was
installed or updated recently on both machines.
I have started in safe mode and don't get the error (or any other error)
Which tells you 1) it is not hardware related and 2) it is not related
to macOS itself, which leaves ... some other software.
There has been no additional hardware added and no additional software
installed.
then it is likely an update to some software.
My MacBook Pro seems ok.
That might help narrow it down if there is something installed on the
affected machines that is not on the MacBook Pro.
It seems strange both computers have been been affected
It should help troubleshooting, actually.
Perhaps I should have said that the MacBook has an M1 chip whilst both
Macs are intel devices.
I have looked in the system logs and can find no kernel panic reports.
Any advice on how to troubleshoot would be welcome
In message <soq89i$up8$1@gioia.aioe.org> Me! <please.dontspa@me!.com> wrote:
Lewis wrote:
In message <sopqsc$v47$1@gioia.aioe.org> Me! <please.dontspa@me!.com> wrote:Thanks for the reply
I didn't!!
Definitely possible.
Since yesterday both mine and my wife's MAC report that "You Shut Down >>>> Your Computer Because Of A Problem"
It is not a MAC, It is a Mac or a Macintosh.
We didn't - this happens every time we turn on or restart.
Something in the shutdown or restart process is causing a problem.
Since it's happening on two machines, it is likely something that was
installed or updated recently on both machines.
I have started in safe mode and don't get the error (or any other error) >>>Which tells you 1) it is not hardware related and 2) it is not related
to macOS itself, which leaves ... some other software.
There has been no additional hardware added and no additional software >>>> installed.
then it is likely an update to some software.
My MacBook Pro seems ok.
That might help narrow it down if there is something installed on the
affected machines that is not on the MacBook Pro.
It seems strange both computers have been been affected
It should help troubleshooting, actually.
Perhaps I should have said that the MacBook has an M1 chip whilst both
Macs are intel devices.
That could be relevant, but not necessarily. The OS differences for M1 machines right now are way way down in the lowest levels of the system,
not really in areas that are writeable or changeable.
I have looked in the system logs and can find no kernel panic reports.
that makes sense as there wasn't any evidence of a kernel panic
happening. One thing to do is check the time it takes to shutdown.
(lights off) on the computer itself).
Any advice on how to troubleshoot would be welcome
The first thing I would do is do a safe boot and login, then immediately restart, but it seems you have already done this.
After that it immediately becomes complicated because there is no
obvious crash to focus on and get some hints. Logging in to a clean user account and shutting down might help if that doesn't show the same
behavior. Checking what kernel extensions you have installed, if any
might help. I know somoene who is having problems with the current Drobo extensions, for example. From the terminal:
kextstat | grep -v com.apple
A quick Disk First Aid scan from Recovery mode might be worth doing as
well.
Lewis wrote:
In message <soq89i$up8$1@gioia.aioe.org> Me! <please.dontspa@me!.com>Thank you for your continued help.
wrote:
Lewis wrote:
In message <sopqsc$v47$1@gioia.aioe.org> Me!Thanks for the reply
<please.dontspa@me!.com> wrote:
I didn't!!
Definitely possible.
Since yesterday both mine and my wife's MAC report that "You Shut Down >>>>> Your Computer Because Of A Problem"
It is not a MAC, It is a Mac or a Macintosh.
We didn't - this happens every time we turn on or restart.
Something in the shutdown or restart process is causing a problem.
Since it's happening on two machines, it is likely something that was
installed or updated recently on both machines.
I have started in safe mode and don't get the error (or any other
error)
Which tells you 1) it is not hardware related and 2) it is not related >>>> to macOS itself, which leaves ... some other software.
There has been no additional hardware added and no additional software >>>>> installed.
then it is likely an update to some software.
My MacBook Pro seems ok.
That might help narrow it down if there is something installed on the
affected machines that is not on the MacBook Pro.
It seems strange both computers have been been affected
It should help troubleshooting, actually.
Perhaps I should have said that the MacBook has an M1 chip whilst both
Macs are intel devices.
That could be relevant, but not necessarily. The OS differences for M1
machines right now are way way down in the lowest levels of the system,
not really in areas that are writeable or changeable.
I have looked in the system logs and can find no kernel panic reports.
that makes sense as there wasn't any evidence of a kernel panic
happening. One thing to do is check the time it takes to shutdown.
(lights off) on the computer itself).
Any advice on how to troubleshoot would be welcome
The first thing I would do is do a safe boot and login, then immediately
restart, but it seems you have already done this.
After that it immediately becomes complicated because there is no
obvious crash to focus on and get some hints. Logging in to a clean user
account and shutting down might help if that doesn't show the same
behavior. Checking what kernel extensions you have installed, if any
might help. I know somoene who is having problems with the current Drobo
extensions, for example. From the terminal:
kextstat | grep -v com.apple
A quick Disk First Aid scan from Recovery mode might be worth doing as
well.
First Aid Scan on both machines revealed no problems.
kextstat | grep -v com.apple gives -
Executing: /usr/bin/kmutil showloaded
No variant specified, falling back to release
Index Refs Address Size Wired Name (Version) UUID
<Linked Against>
I created a new standard user and the same error occurs when I restart
and log into that user
Lewis wrote:
In message <soq89i$up8$1@gioia.aioe.org> Me! <please.dontspa@me!.com> wrote: >>> Lewis wrote:Thank you for your continued help.
In message <sopqsc$v47$1@gioia.aioe.org> Me! <please.dontspa@me!.com> wrote:Thanks for the reply
I didn't!!
Definitely possible.
Since yesterday both mine and my wife's MAC report that "You Shut Down >>>>> Your Computer Because Of A Problem"
It is not a MAC, It is a Mac or a Macintosh.
We didn't - this happens every time we turn on or restart.
Something in the shutdown or restart process is causing a problem.
Since it's happening on two machines, it is likely something that was
installed or updated recently on both machines.
I have started in safe mode and don't get the error (or any other error) >>>>Which tells you 1) it is not hardware related and 2) it is not related >>>> to macOS itself, which leaves ... some other software.
There has been no additional hardware added and no additional software >>>>> installed.
then it is likely an update to some software.
My MacBook Pro seems ok.
That might help narrow it down if there is something installed on the
affected machines that is not on the MacBook Pro.
It seems strange both computers have been been affected
It should help troubleshooting, actually.
Perhaps I should have said that the MacBook has an M1 chip whilst both
Macs are intel devices.
That could be relevant, but not necessarily. The OS differences for M1
machines right now are way way down in the lowest levels of the system,
not really in areas that are writeable or changeable.
I have looked in the system logs and can find no kernel panic reports.
that makes sense as there wasn't any evidence of a kernel panic
happening. One thing to do is check the time it takes to shutdown.
(lights off) on the computer itself).
Any advice on how to troubleshoot would be welcome
The first thing I would do is do a safe boot and login, then immediately
restart, but it seems you have already done this.
After that it immediately becomes complicated because there is no
obvious crash to focus on and get some hints. Logging in to a clean user
account and shutting down might help if that doesn't show the same
behavior. Checking what kernel extensions you have installed, if any
might help. I know somoene who is having problems with the current Drobo
extensions, for example. From the terminal:
kextstat | grep -v com.apple
A quick Disk First Aid scan from Recovery mode might be worth doing as
well.
First Aid Scan on both machines revealed no problems.
kextstat | grep -v com.apple gives -
Executing: /usr/bin/kmutil showloaded
No variant specified, falling back to release
Index Refs Address Size Wired Name (Version) UUID <Linked Against>
I created a new standard user and the same error occurs when I restart
and log into that user
Me! wrote:
Lewis wrote:
In message <soq89i$up8$1@gioia.aioe.org> Me! <please.dontspa@me!.com>Thank you for your continued help.
wrote:
Lewis wrote:
In message <sopqsc$v47$1@gioia.aioe.org> Me!Thanks for the reply
<please.dontspa@me!.com> wrote:
I didn't!!
Definitely possible.
Since yesterday both mine and my wife's MAC report that "You Shut Down >>>>>> Your Computer Because Of A Problem"
It is not a MAC, It is a Mac or a Macintosh.
We didn't - this happens every time we turn on or restart.
Something in the shutdown or restart process is causing a problem.
Since it's happening on two machines, it is likely something that was >>>>> installed or updated recently on both machines.
I have started in safe mode and don't get the error (or any other
error)
Which tells you 1) it is not hardware related and 2) it is not related >>>>> to macOS itself, which leaves ... some other software.
There has been no additional hardware added and no additional software >>>>>> installed.
then it is likely an update to some software.
My MacBook Pro seems ok.
That might help narrow it down if there is something installed on the >>>>> affected machines that is not on the MacBook Pro.
It seems strange both computers have been been affected
It should help troubleshooting, actually.
Perhaps I should have said that the MacBook has an M1 chip whilst both >>>> Macs are intel devices.
That could be relevant, but not necessarily. The OS differences for M1
machines right now are way way down in the lowest levels of the system,
not really in areas that are writeable or changeable.
I have looked in the system logs and can find no kernel panic reports.
that makes sense as there wasn't any evidence of a kernel panic
happening. One thing to do is check the time it takes to shutdown.
(lights off) on the computer itself).
Any advice on how to troubleshoot would be welcome
The first thing I would do is do a safe boot and login, then immediately >>> restart, but it seems you have already done this.
After that it immediately becomes complicated because there is no
obvious crash to focus on and get some hints. Logging in to a clean user >>> account and shutting down might help if that doesn't show the same
behavior. Checking what kernel extensions you have installed, if any
might help. I know somoene who is having problems with the current Drobo >>> extensions, for example. From the terminal:
kextstat | grep -v com.apple
A quick Disk First Aid scan from Recovery mode might be worth doing as
well.
First Aid Scan on both machines revealed no problems.
kextstat | grep -v com.apple gives -
Executing: /usr/bin/kmutil showloaded
No variant specified, falling back to release
Index Refs Address Size Wired Name (Version) UUID
<Linked Against>
I created a new standard user and the same error occurs when I restart
and log into that user
I *THINK* I have fixed it!
After searching lots of Apple sites it seems it is a not uncommon fault.
To quote -
"I fixed mine by deleting a "Sleep Wake Failure" diag file in \Library\Logs\DiagnosticReports that was closest in time to the start of
the problem."
So I did this and the error has gone (for the moment?)
| Sysop: | Keyop |
|---|---|
| Location: | Huddersfield, West Yorkshire, UK |
| Users: | 480 |
| Nodes: | 16 (2 / 14) |
| Uptime: | 251:15:49 |
| Calls: | 9,532 |
| Files: | 13,650 |
| Messages: | 6,138,055 |