XPost: rec.radio.info
June 6, 2024
MEMBER BULLETIN
June 6, 2024
Dear ARRL member,
We are writing to inform you of a serious incident that has impacted
ARRL s operations. On or around May 12, 2024, ARRL was the victim of a sophisticated network attack by a malicious international cyber
group. We immediately involved the FBI and engaged with third party
experts to investigate.
On May 16, on the eve of the ARRL National Convention in Ohio, we posted
a notice on our website to inform members about the incident. Since
then, we have made substantial progress to mitigate the impact of this
attack on our organization. We have been posting regular updates,
including the status of restored services. Please refer to our dedicated
news post at
https://www.arrl.org/news/arrl-systems-service-disruption [
https://www.arrl.org/news/arrl-systems-service-disruption ] .
We are aware that certain members believe we should be openly
communicating everything associated with this incident. We are working
with industry experts, including cyber crime attorneys and the
authorities, who have directed us to be conservative and cautious with
our communications while restoring the ARRL network.
Many of our services and programs have been impacted by this attack. We
have been diligently assessing each system to ascertain the extent of compromise. For example, while the Logbook of The World® server and
related user data were unaffected, we have taken the precautionary
measure of keeping the service offline until we can ensure the security
and integrity of our networks. Similarly, access to Online DXCC is
unavailable, although individual award data remains secure.
Fortunately, some of our key systems, such as the ARRL website and our association membership system, were unaffected. Despite the severity of
the attack, no personal information was compromised. Additionally, ARRL
does not store credit card information anywhere on our systems, and we
do not collect social security numbers.
Our Directors have heard from some members who are concerned about
managing their membership renewals. Members can renew online at www.arrl.org/join [
http://www.arrl.org/join ] or by phoning ARRL.
We understand the frustration and inconvenience this incident has
caused, and we sincerely appreciate your patience and understanding as
our dedicated staff and partners continue to work tirelessly to restore affected systems and services.
Thank you for your ongoing support.
Copyright Â(c) 2024 American Radio Relay League, Incorporated. Use and distribution of this publication, or any portion thereof, is permitted
for non-commercial or educational purposes, with attribution. All other purposes require written permission.
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