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  • service manual needed for HP Officejet 8710

    From Amanda Riphnykhazova@21:1/5 to All on Tue Oct 10 11:31:33 2023
    my printer has jammed and I need a service manual to see where an unconnected end of a 3mm wide transparent strip needs to be connected to. It seems to go from the left to somewhere behind the print head.

    or does anyone know what HP's internal reference number is for the 8710?

    --- SoupGate-Win32 v1.05
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  • From Amanda Riphnykhazova@21:1/5 to Amanda Riphnykhazova on Tue Oct 10 11:46:22 2023
    On Tuesday, October 10, 2023 at 2:31:37 PM UTC-4, Amanda Riphnykhazova wrote:
    my printer has jammed and I need a service manual to see where an unconnected end of a 3mm wide transparent strip needs to be connected to. It seems to go from the left to somewhere behind the print head.

    Sorry, to explain, it is called a timing strip and the right end that has come out can be sorta seen at 7.26 on https://www.youtube.com/watch?v=rOQ1qKCyz5o

    I assume installation can be seen in the service manual?

    --- SoupGate-Win32 v1.05
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  • From legg@21:1/5 to licensedtoquill@gmail.com on Tue Oct 10 19:07:32 2023
    On Tue, 10 Oct 2023 11:46:22 -0700 (PDT), Amanda Riphnykhazova <licensedtoquill@gmail.com> wrote:

    On Tuesday, October 10, 2023 at 2:31:37?PM UTC-4, Amanda Riphnykhazova wrote: >> my printer has jammed and I need a service manual to see where an unconnected end of a 3mm wide transparent strip needs to be connected to. It seems to go from the left to somewhere behind the print head.

    Sorry, to explain, it is called a timing strip and the right end that has come out can be sorta seen at 7.26 on https://www.youtube.com/watch?v=rOQ1qKCyz5o

    I assume installation can be seen in the service manual?

    If there's no physical detail on the detached end, to register with
    hook or pinch detail, it may be broken - check for missing piece
    remaining in the area. Unusual for this to break. Sometimes needs
    cleaning . . .

    RL

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Amanda Riphnykhazova@21:1/5 to All on Wed Oct 11 09:31:26 2023
    You are absolutely right: The strip ends in two rounded forks. They were obviously joined at the end. Looking at the new one, there was originally a lengthened hole at the end to hook (a spring) onto. The bit of transparent end piece that went across
    the two forks is still in there somewhere.

    Now I have to determine whether to order a new strip for ten bucks. This is a machine that was just given to me, presumably because it didn't work, what with a broken encoding strip in there! It looks easy to install but very difficult to get to.

    This unit has a dreadful reputation for reliability and for giving endless stupid error messages instead of working properly. And HP's tech support (or lack thereof) shows me that the manufacturer won't stand behind his product. Does anyone think doing
    all this work to get this thing working is worth the bother? Am I setting myself up for a lifetime of endless stupid error messages? To add insult to injury, I was given this while throwing away a hitherto reliable Canon MX860: which that manufacturer
    WOULD stand behind and which always worked properly until it started to give out B200 ("This unit has died") error messages

    --- SoupGate-Win32 v1.05
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  • From Bob F@21:1/5 to Amanda Riphnykhazova on Wed Oct 11 11:09:57 2023
    On 10/11/2023 9:31 AM, Amanda Riphnykhazova wrote:
    You are absolutely right: The strip ends in two rounded forks. They were obviously joined at the end. Looking at the new one, there was originally a lengthened hole at the end to hook (a spring) onto. The bit of transparent end piece that went across
    the two forks is still in there somewhere.

    Now I have to determine whether to order a new strip for ten bucks. This is a machine that was just given to me, presumably because it didn't work, what with a broken encoding strip in there! It looks easy to install but very difficult to get to.

    This unit has a dreadful reputation for reliability and for giving endless stupid error messages instead of working properly. And HP's tech support (or lack thereof) shows me that the manufacturer won't stand behind his product. Does anyone think
    doing all this work to get this thing working is worth the bother? Am I setting myself up for a lifetime of endless stupid error messages? To add insult to injury, I was given this while throwing away a hitherto reliable Canon MX860: which that
    manufacturer WOULD stand behind and which always worked properly until it started to give out B200 ("This unit has died") error messages

    There are lots of older printers offered free when people update windows
    and cannot get it to work on the printer. So if you are using windows 8
    or earlier, or are good at messing with OS problems, you should be able
    to find a working printer. I currently have 2 HP all-in-ones, a B&W
    (M1212NF) and a color one (MFP M177fw) on my network, and a Brother
    all-in-one as a backup. Both work with my wife's Windows 10 computer
    after some fiddling.

    Freecycle has been my source for most, but Craigslist also has them in
    their "Free" category often.

    I haven't paid for "ink" for printing in years, but use them infrequently.

    --- SoupGate-Win32 v1.05
    * Origin: fsxNet Usenet Gateway (21:1/5)
  • From Amanda Riphnykhazova@21:1/5 to All on Wed Oct 11 14:00:03 2023
    There are lots of older printers offered free when people update windows
    and cannot get it to work on the printer. So if you are using windows 8
    or earlier, or are good at messing with OS problems, you should be able
    to find a working printer. I currently have 2 HP all-in-ones, a B&W (M1212NF) and a color one (MFP M177fw) on my network, and a Brother all-in-one as a backup. Both work with my wife's Windows 10 computer
    after some fiddling.

    I agree with you. I had 2 Pixma MX922 all in ones which I had to junk when they died, an MX960 which I had to junk when it died, and a somewhat longer-lasting older MX 860 which I decided had in fact died when it started giving the non-specific B200
    error message. Canon printers were amazing but they do seem to have had a sort of planned obsolescence about them.

    But the question is: Is the 8710 worth saving? I agree there are lots of all-in-ones out there and at the moment I dont actually have a scanner or a copier.

    But is there a problem with this unit taking pigmented ink? Why are there so few places where after-market ink can be bought at reasonable cost?

    Like you, I dont print very often and I also have an HP 1525nw for when I need inexpensive printing so I'd like to know, - how reliable are all the lousy reviews and should I go to all the bother of pulling this thing apart if it promises to give endless
    error messages when laboriously put together again ?

    --- SoupGate-Win32 v1.05
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