XPost: alt.business, alt.niggers, alt.society.liberalism
XPost: sac.politics
'When you lock things up… you don't sell as many of them,' says the CEO
Consider it a simple economic truth, one that ordinary Americans evidently
knew long before CEOs: "When you lock things up ... you don't sell as many
of them." So declares Walgreens CEO Tim Wentworth, referring to the
chain's strategy of putting lots and lots of products behind locked cases
to deter theft, reports Quartz. The problem is, as Walgreens found out, it
also deters shoppers who don't feel like waiting for a store employee to
come with the key.
"We've kind of proven that pretty conclusively," Wentworth told reporters
in a call about the pharmacy chain's quarterly earnings. The company
reported a net loss of $245 million, compared to $39 million a year
earlier, per CBS News. The problem of theft hasn't gone away, but
Wentworth says the company is looking at more "creative" solutions. "I
don't have anything magnificent to share with you today," he added. "It is
a hand-to-hand combat battle still, unfortunately."
It wasn't all bad news for the chain: Thanks in part to international
sales, the company's revenue outpaced expectations and rose 7.6% compared
to the previous year, reports the Wall Street Journal. The company still
plans to close about 1,200 stores over the next three years, per Fox
Business. (It is far from the only company to learn that locked cases
often backfire.)
https://www.newser.com/story/362596/walgreens-yes-the-locked-cases-were-a- dumb-idea.html
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