I warned you I was the tester from Hell. Having downloaded iLetter
v2.0, I thought it might be handy as an alternative to Claris Emailer,
so I tried setting it up to receive and send e-mails in the ordinary
way.
After blundering around for a while, I finally managed to put in the
correct settings and succesfully send an e-mail, which I picked up on my usual machine (OS 8.6). In general it seemed to work but the Subject,
From and To came out as gobbledeygook, beginning with:
"=?utf-8"
How do I switch iLetter to use ASCII ?
On 9 Oct 2024 at 15:34:53 BST, "Liz Tuddenham" <Liz Tuddenham> wrote:
I warned you I was the tester from Hell. Having downloaded iLetter
v2.0, I thought it might be handy as an alternative to Claris Emailer,
so I tried setting it up to receive and send e-mails in the ordinary
way.
After blundering around for a while, I finally managed to put in the correct settings and succesfully send an e-mail, which I picked up on my usual machine (OS 8.6). In general it seemed to work but the Subject,
From and To came out as gobbledeygook, beginning with:
"=?utf-8"
How do I switch iLetter to use ASCII ?
FYI - you will find other mailers may also encode some text which Claris Emailer will have the same problem with. You might look up "encoded words" in Wikipedia. Note that the text to be encoded usually contains non-ASCII characters, but th eencoded strings you see are always only ASCII.
Meanwhile:
iLetter Settings -> More Misc -> Really Miscellaneous -> untick the setting "Encode To: and Subject lines ..."
On 9 Oct 2024 at 15:34:53 BST, "Liz Tuddenham" <Liz Tuddenham> wrote:[...]
How do I switch iLetter to use ASCII ?
FYI - you will find other mailers may also encode some text which Claris Emailer will have the same problem with.
I was getting messages like this when I tried sending to Gmail addresses
from Claris Emailer and was told this was because my e-mailer wasn't up-to-date. I presume iLetter is up-to-date, so why is my e-mail still
being rejected by Gmail?
I was getting messages like this when I tried sending to Gmail addresses
from Claris Emailer and was told this was because my e-mailer wasn't up-to-date. I presume iLetter is up-to-date, so why is my e-mail still
being rejected by Gmail?
Liz Tuddenham wrote:
[snip]
I was getting messages like this when I tried sending to Gmail addresses from Claris Emailer and was told this was because my e-mailer wasn't up-to-date. I presume iLetter is up-to-date, so why is my e-mail still being rejected by Gmail?
I suspect you are sending emails from liz@poppyrecords.co.uk via a
Plusnet smtp server. The failure is probably with DMARC or SPF, which
is because Plusnet has not configured its smtp server to know about poppyrecords.co.uk - not unreasonably.
What happens when you send from your Plusnet email address ???
From previous correspondence I suspect poppyrecords.co.uk does not have
an smtp server so you can't send through that. If it did have an smtp
server you should be able to configure it correctly with DMARC and SPF records.
What happens when you send from your Plusnet email address ???
From previous correspondence I suspect poppyrecords.co.uk does not have
an smtp server so you can't send through that. If it did have an smtp
server you should be able to configure it correctly with DMARC and SPF
records.
I have set up iLetter to send via. the plusnet SMTP server
<relay.plus.net>. This is the same for all accounts on iLetter and on
Claris Emailer. They all work with everything else, but not with Google.
iLetter has a tick box "SMTP authorisation" which is ticked.
On 9 Oct 2024 at 19:31:37 BST, "Liz Tuddenham" <Liz Tuddenham> wrote:
I was getting messages like this when I tried sending to Gmail addresses from Claris Emailer and was told this was because my e-mailer wasn't up-to-date. I presume iLetter is up-to-date, so why is my e-mail still being rejected by Gmail?
Are you running your own mail server?
The issue is with the Gmail server. It receives your email, which comes[...]
from the Plusnet SMTP server (relay.plus.net), and it expects the
correct DMARC and SPF information which it looks up from relay.plus.net
to confirm that emails from liz@poppyrecords.co.uk can legitimately be
sent by relay.plus.net - this check fails because Plusnet have not
configured their SMTP server with this information
The problem is nothing to do with iLetter.
You appear to be saying that even though I am using a completely
up-to-date emailer there is no way of contacting Google addresses via. Plusnet if I use my real e-mail address as the return address.
So: who is hosting poppyrecords.co.uk? Do they support email?
TimS <tim@streater.me.uk> wrote:
[...]
So: who is hosting poppyrecords.co.uk? Do they support email?
Waveney Web Services, they do offer e-mail
A while ago they reconfigured their system and then found that I
couldn't log in with Claris Emailer to get my incoming maIl, so now they automatically forward it to Plusnet for me to collect. It's all a bit
of a tangle.
Graham J <nobody@nowhere.co.uk> wrote:
[...]
The issue is with the Gmail server. It receives your email, which comes[...]
from the Plusnet SMTP server (relay.plus.net), and it expects the
correct DMARC and SPF information which it looks up from relay.plus.net
to confirm that emails from liz@poppyrecords.co.uk can legitimately be
sent by relay.plus.net - this check fails because Plusnet have not
configured their SMTP server with this information
The problem is nothing to do with iLetter.
It is not just my poppyrecords address that is blocked, I have tried
sending from my alternative Plusnet account and that bounces too (bounce message below).
You appear to be saying that even though I am using a completely
up-to-date emailer there is no way of contacting Google addresses via. Plusnet if I use my real e-mail address as the return address.
Liz Tuddenham wrote:
Graham J <nobody@nowhere.co.uk> wrote:
[...]
The issue is with the Gmail server. It receives your email, which comes >> from the Plusnet SMTP server (relay.plus.net), and it expects the[...]
correct DMARC and SPF information which it looks up from relay.plus.net
to confirm that emails from liz@poppyrecords.co.uk can legitimately be
sent by relay.plus.net - this check fails because Plusnet have not
configured their SMTP server with this information
The problem is nothing to do with iLetter.
It is not just my poppyrecords address that is blocked, I have tried sending from my alternative Plusnet account and that bounces too (bounce message below).
You appear to be saying that even though I am using a completely
up-to-date emailer there is no way of contacting Google addresses via. Plusnet if I use my real e-mail address as the return address.
Correct.
If you use your real e-mail address as the return address *********************************************************
and sent that email via a Plusnet server, *****************************************
then all securely set up email servers that you send to will reject your email.
The server you send through must be configured to show that it has
permission to send email coming from liz@poppyrecords.co.uk.
On 10 Oct 2024 at 14:38:13 BST, "Liz Tuddenham" <Liz Tuddenham> wrote:
TimS <tim@streater.me.uk> wrote:
[...]
So: who is hosting poppyrecords.co.uk? Do they support email?
Waveney Web Services, they do offer e-mail
A while ago they reconfigured their system and then found that I
couldn't log in with Claris Emailer to get my incoming maIl, so now they automatically forward it to Plusnet for me to collect. It's all a bit
of a tangle.
Well, so that presumably works for you receiving mail. Can Waveney Web Services accept your outbound mail? (So you'd configure your email cleint of whatever flavour to log in there rather than PlusNet, for sending.) If so, then it would become Waveney's job to set up the SPF/DMARC business.
TimS <tim@streater.me.uk> wrote:
[...]
So: who is hosting poppyrecords.co.uk? Do they support email?
Waveney Web Services, they do offer e-mail
A while ago they reconfigured their system and then found that I
couldn't log in with Claris Emailer to get my incoming maIl, so now they automatically forward it to Plusnet for me to collect. It's all a bit
of a tangle.
I moved doamin hosting to MythicBeasts as recommended here[snip]
(amongst others) and clicked a few buttons at their website to get email
set up - along with this SPF and DMARC business, which they give help
with if needed. Note: I don't pretend to understand all this in detail,
I learn about it for just long enough. Then I forget about it all again.
Liz Tuddenham wrote:
TimS <tim@streater.me.uk> wrote:
[...]
So: who is hosting poppyrecords.co.uk? Do they support email?
Waveney Web Services, they do offer e-mail
A while ago they reconfigured their system and then found that I
couldn't log in with Claris Emailer to get my incoming maIl, so now they
automatically forward it to Plusnet for me to collect. It's all a bit
of a tangle.
= where "~all" is the soft fail indicator, so the receiver’s mailbox accepts a non-compliant message, but it is marked as suspicious and
probably lands in the spam folder.
As a follow-up to that, I have just tried contacting a friend using my
old Plusnet address as the return address and it has gone through OK.
At least as a temporary measure, that will work until I can make the necessary arrangements with Waveney.
= where "~all" is the soft fail indicator, so the receiver’s mailbox
accepts a non-compliant message, but it is marked as suspicious and
probably lands in the spam folder.
Is non-compliance viewed these days as an indicator of spam? In iLetter I'm detecting the SPF header on incoming mail, but doing not a lot with it. Using it to mark the mail as spam and move it to the Junk mailbox would be easy enough. I could add a pref for that, normally on, to turn off the no-spf-move-to-junk. action.
On 9 Oct 2024 at 15:34:53 BST, "Liz Tuddenham" <Liz Tuddenham> wrote:
I warned you I was the tester from Hell. Having downloaded iLetter
v2.0, I thought it might be handy as an alternative to Claris Emailer,
so I tried setting it up to receive and send e-mails in the ordinary
way.
After blundering around for a while, I finally managed to put in the
correct settings and succesfully send an e-mail, which I picked up on my
usual machine (OS 8.6). In general it seemed to work but the Subject,
From and To came out as gobbledeygook, beginning with:
"=?utf-8"
How do I switch iLetter to use ASCII ?
FYI - you will find other mailers may also encode some text which Claris Emailer will have the same problem with. You might look up "encoded words" in Wikipedia. Note that the text to be encoded usually contains non-ASCII characters, but th eencoded strings you see are always only ASCII.
In message <lmq0dmFdq7vU1@mid.individual.net>
TimS <tim@streater.me.uk> wrote:
[snip]
I moved doamin hosting to MythicBeasts as recommended here[snip]
(amongst others) and clicked a few buttons at their website to get email
set up - along with this SPF and DMARC business, which they give help
with if needed. Note: I don't pretend to understand all this in detail,
I learn about it for just long enough. Then I forget about it all again.
Did you mean SPF/DKIM. As far as I'm aware those are the 'button click' options at Myythic Beasts. I think DMARC you have to do for yourself.
If I'm incorrect point me to the option - ta.
TimS wrote:
[snip]
= where "~all" is the soft fail indicator, so the receiver’s mailbox
accepts a non-compliant message, but it is marked as suspicious and
probably lands in the spam folder.
Is non-compliance viewed these days as an indicator of spam? In iLetter I'm >> detecting the SPF header on incoming mail, but doing not a lot with it. Using
it to mark the mail as spam and move it to the Junk mailbox would be easy
enough. I could add a pref for that, normally on, to turn off the
no-spf-move-to-junk. action.
Tim - you should refer to the spf documentation - ideally from several different sources. But as a start see:
<https://easydmarc.com/blog/spf-record-syntax-structure-and-components/>
So you need to do more than just detecting the spf record - you need to analyse where it points to and understand the complete record structure.
But there are email clients that already do this - why are you writing
your own?
On 09/10/2024 15:53, TimS wrote:
On 9 Oct 2024 at 15:34:53 BST, "Liz Tuddenham" <Liz Tuddenham> wrote:
I warned you I was the tester from Hell. Having downloaded iLetter
v2.0, I thought it might be handy as an alternative to Claris Emailer,
so I tried setting it up to receive and send e-mails in the ordinary
way.
After blundering around for a while, I finally managed to put in the
correct settings and succesfully send an e-mail, which I picked up on my >>> usual machine (OS 8.6). In general it seemed to work but the Subject,
From and To came out as gobbledeygook, beginning with:
"=?utf-8"
How do I switch iLetter to use ASCII ?
FYI - you will find other mailers may also encode some text which Claris
Emailer will have the same problem with. You might look up "encoded words" in
Wikipedia. Note that the text to be encoded usually contains non-ASCII
characters, but th eencoded strings you see are always only ASCII.
Presumably you should not (or rather, SHOULD NOT) encode the values if they're already ASCII?
Graham,
Um, I wasn't proposing to analyse the SPF record, but rather the SPF header in
the incoming mail. Here is an example from sqlite.org:
Received-SPF: pass (mailhub-hex-d.mythic-beasts.com: domain of sqlite.org designates 45.33.6.223 as permitted sender) client-ip=45.33.6.223; envelope-from=noreplybd551f324@sqlite.org; helo=sqlite.org;
or (from a mail in my Junk mailbox):
Received-SPF: none (mailhub-cam-d.mythic-beasts.com: domain of gipplesti.org.es does not provide an SPF record) client-ip=37.48.109.146; envelope-from=owyezfv@gipplesti.org.es; helo=xn--e1apn.045.xn--p1acf;
Here's a more interesting one from my InBox:
Received-SPF: pass (mailhub-cam-d.mythic-beasts.com: domain of landregistry.gov.uk designates 2a01:111:f403:c206::3 as permitted sender) client-ip=2a01:111:f403:c206::3; envelope-from=notifications@landregistry.gov.uk; helo=CWXP265CU009.outbound.protection.outlook.com;
Received-SPF: SoftFail (protection.outlook.com: domain of transitioning landregistry.gov.uk discourages use of 213.178.133.156 as permitted sender)
Well - maybe it's not as clear-cut as I had hoped.
On 10 Oct 2024 at 18:05:29 BST, "Frederick" <fred@ypical.demon.invalid> wrote:
In message <lmq0dmFdq7vU1@mid.individual.net>
TimS <tim@streater.me.uk> wrote:
[snip]
I moved doamin hosting to MythicBeasts as recommended here (amongst others) and clicked a few buttons at their website to get email set[snip]
up - along with this SPF and DMARC business, which they give help
with if needed. Note: I don't pretend to understand all this in
detail, I learn about it for just long enough. Then I forget about
it all again.
Did you mean SPF/DKIM. As far as I'm aware those are the 'button
click' options at Myythic Beasts. I think DMARC you have to do for yourself.
If I'm incorrect point me to the option - ta.
I think I probably meant DKIM.
I looked up the DNS records for poppyrecords.co.uk using "DNS Data View"
from <http://www.nirsoft.net>. There are a couple of problems.
1) There is no MX record. The check returns:
poppyrecords.co.uk MX Error 9501: No records found
This isn't a complete disaster: email senders will then look up the A
record and send emails there, which is presumably how Waveney Web
Services receive your email and forward it to your Plusnet account.
2) There is no TEXT record. The check returns:
poppyrecords.co.uk TEXT Error 9501: No records found
I can see no good reason why poppyrecords.co.uk does not have an SPF
record.
Graham J <nobody@nowhere.co.uk> wrote:
[...]
I looked up the DNS records for poppyrecords.co.uk using "DNS Data View"
from <http://www.nirsoft.net>. There are a couple of problems.
1) There is no MX record. The check returns:
poppyrecords.co.uk MX Error 9501: No records found
This isn't a complete disaster: email senders will then look up the A
record and send emails there, which is presumably how Waveney Web
Services receive your email and forward it to your Plusnet account.
2) There is no TEXT record. The check returns:
poppyrecords.co.uk TEXT Error 9501: No records found
[...]
I can see no good reason why poppyrecords.co.uk does not have an SPF
record.
Just to add to the confusion: Claris Emailer normally 'hangs' for a few seconds when running through its list of e-mails to send and collect
because it waits for a response from the Waveney server which never
comes. When this stops happening, it is a warning to me that the the
server is no longer accessible because the DNS record has been screwed
up.
It has stopped happening in the last 24 hours and my 'poppyrecords'
website has also vanished. This has happened before and usually
resolves itself within about a week. I have no idea how to go about
getting it restored.
I have no idea how to go about
getting it restored.
Just to add to the confusion: Claris Emailer normally 'hangs' for a few seconds when running through its list of e-mails to send and collect
because it waits for a response from the Waveney server which never
comes. When this stops happening, it is a warning to me that the the
server is no longer accessible because the DNS record has been screwed
up.
It has stopped happening in the last 24 hours and my 'poppyrecords'
website has also vanished. This has happened before and usually
resolves itself within about a week. I have no idea how to go about
getting it restored.
TimS <tim@streater.me.uk> wrote:
[…]
As an aside, I’m aware that one set email clients not to erase messages from a Mail server but are there any plans to add IMAP functionality?
On 12 Oct 2024 at 12:44:54 BST, "Alan B" <alanrichardbarker@gmail.com.invalid>
wrote:
TimS <tim@streater.me.uk> wrote:
[…]
As an aside, I’m aware that one set email clients not to erase messages
from a Mail server but are there any plans to add IMAP functionality?
Not as such, no. I think I had a look at the relevant RFCs once and gave up. I
might take another look, perhaps.
TimS <tim@streater.me.uk> wrote:
On 12 Oct 2024 at 12:44:54 BST, "Alan B" <alanrichardbarker@gmail.com.invalid>
wrote:
TimS <tim@streater.me.uk> wrote:
[…]
As an aside, I’m aware that one set email clients not to erase messages >>> from a Mail server but are there any plans to add IMAP functionality?
Not as such, no. I think I had a look at the relevant RFCs once and gave up. I
might take another look, perhaps.
OK nae problem :) I’ll download the app and test it out as I did some years ago now.
On 12 Oct 2024 at 13:44:41 BST, "Alan B" <alanrichardbarker@gmail.com.invalid>
wrote:
TimS <tim@streater.me.uk> wrote:
On 12 Oct 2024 at 12:44:54 BST, "Alan B"
<alanrichardbarker@gmail.com.invalid>
wrote:
TimS <tim@streater.me.uk> wrote:
[…]
As an aside, I’m aware that one set email clients not to erase messages >>>> from a Mail server but are there any plans to add IMAP functionality?
Not as such, no. I think I had a look at the relevant RFCs once and
gave up. I
might take another look, perhaps.
OK nae problem :) I’ll download the app and test it out as I did some years
ago now.
Let me know of any issues and feature requests.
TimS <tim@streater.me.uk> writes:
On 12 Oct 2024 at 13:44:41 BST, "Alan B" <alanrichardbarker@gmail.com.invalid>
wrote:
TimS <tim@streater.me.uk> wrote:
On 12 Oct 2024 at 12:44:54 BST, "Alan B"
<alanrichardbarker@gmail.com.invalid>
wrote:
TimS <tim@streater.me.uk> wrote:Not as such, no. I think I had a look at the relevant RFCs once and
[…]
As an aside, I’m aware that one set email clients not to erase messages >>>>> from a Mail server but are there any plans to add IMAP functionality? >>>>
gave up. I
might take another look, perhaps.
OK nae problem :) I’ll download the app and test it out as I did some years
ago now.
Let me know of any issues and feature requests.
I've got one of my email accounts working but need to check out the others.
On 10 Oct 2024 at 19:32:25 BST, "Chris Ridd" <chrisridd@mac.com> wrote:
On 09/10/2024 15:53, TimS wrote:
On 9 Oct 2024 at 15:34:53 BST, "Liz Tuddenham" <Liz Tuddenham> wrote:
I warned you I was the tester from Hell. Having downloaded iLetter
v2.0, I thought it might be handy as an alternative to Claris Emailer, >>>> so I tried setting it up to receive and send e-mails in the ordinary
way.
After blundering around for a while, I finally managed to put in the
correct settings and succesfully send an e-mail, which I picked up on my >>>> usual machine (OS 8.6). In general it seemed to work but the Subject, >>>> From and To came out as gobbledeygook, beginning with:
"=?utf-8"
How do I switch iLetter to use ASCII ?
FYI - you will find other mailers may also encode some text which Claris >>> Emailer will have the same problem with. You might look up "encoded words" in
Wikipedia. Note that the text to be encoded usually contains non-ASCII
characters, but th eencoded strings you see are always only ASCII.
Presumably you should not (or rather, SHOULD NOT) encode the values if
they're already ASCII?
Wel, it won't harm, will it.
On 12 Oct 2024 at 12:44:54 BST, "Alan B" <alanrichardbarker@gmail.com.invalid>
wrote:
TimS <tim@streater.me.uk> wrote:
[…]
As an aside, I’m aware that one set email clients not to erase messages
from a Mail server but are there any plans to add IMAP functionality?
Not as such, no. I think I had a look at the relevant RFCs once and gave up. I
might take another look, perhaps.
On 12/10/2024 13:37, TimS wrote:
On 12 Oct 2024 at 12:44:54 BST, "Alan B" <alanrichardbarker@gmail.com.invalid>
wrote:
TimS <tim@streater.me.uk> wrote:
[…]
As an aside, I’m aware that one set email clients not to erase messages >>> from a Mail server but are there any plans to add IMAP functionality?
Not as such, no. I think I had a look at the relevant RFCs once and gave up. I
might take another look, perhaps.
Dunno if "JMAP" is any saner, or just a transformation of IMAP and all
its wonders into JSON.
On 10/10/2024 20:42, TimS wrote:
On 10 Oct 2024 at 19:32:25 BST, "Chris Ridd" <chrisridd@mac.com> wrote:
On 09/10/2024 15:53, TimS wrote:
On 9 Oct 2024 at 15:34:53 BST, "Liz Tuddenham" <Liz Tuddenham> wrote:
I warned you I was the tester from Hell. Having downloaded iLetter
v2.0, I thought it might be handy as an alternative to Claris Emailer, >>>>> so I tried setting it up to receive and send e-mails in the ordinary >>>>> way.
After blundering around for a while, I finally managed to put in the >>>>> correct settings and succesfully send an e-mail, which I picked up on my >>>>> usual machine (OS 8.6). In general it seemed to work but the Subject, >>>>> From and To came out as gobbledeygook, beginning with:
"=?utf-8"
How do I switch iLetter to use ASCII ?
FYI - you will find other mailers may also encode some text which Claris >>>> Emailer will have the same problem with. You might look up "encoded words" in
Wikipedia. Note that the text to be encoded usually contains non-ASCII >>>> characters, but th eencoded strings you see are always only ASCII.
Presumably you should not (or rather, SHOULD NOT) encode the values if
they're already ASCII?
Wel, it won't harm, will it.
It clutters up the field for clients that don't understand the encoding,
like (it seems) Claris Emailer.
Internet email specs are just a hideous botch on top of another hideous botch, and I lost the will to live trying to figure out what RFC 2047
(from 1996!!) says you should do.
Email was originally only ASCII, because all that was developed well before UTF-8 and similar. And the actual bytes on the wire are, in principle, still only ASCII. So for transmitting anything *other* than 7-bit ASCII, you need to
encode it. The encoded words format is just the same as encoding an attachment
that happens to be an image, merely in miniature.
On 15 Oct 2024 at 20:01:09 BST, "Chris Ridd" <chrisridd@mac.com> wrote:
On 12/10/2024 13:37, TimS wrote:
On 12 Oct 2024 at 12:44:54 BST, "Alan B" <alanrichardbarker@gmail.com.invalid>
wrote:
TimS <tim@streater.me.uk> wrote:
[…]
As an aside, I’m aware that one set email clients not to erase messages >>>> from a Mail server but are there any plans to add IMAP functionality?
Not as such, no. I think I had a look at the relevant RFCs once and gave up. I
might take another look, perhaps.
Dunno if "JMAP" is any saner, or just a transformation of IMAP and all
its wonders into JSON.
JSON and XML I have studiously avoided (16 years since I retired so who cares). XML was a buzz-word that caused someone in our group at my last job to
suggest we adopt it as a transmission standard. So we voted on it (well, everyone else did), FFS.
After that, he suggested that we use that for
gathering network data from routers and the like. I then had to point out that
there existed a perfectly good standard (SNMP) for this, which was hard wired into our network's routers scattered across Europe, and also into the executable I was (InterMapper) I was running on my MacPro which was doing netwrok management.
On 15/10/2024 21:13, TimS wrote:
On 15 Oct 2024 at 20:01:09 BST, "Chris Ridd" <chrisridd@mac.com> wrote:
On 12/10/2024 13:37, TimS wrote:
On 12 Oct 2024 at 12:44:54 BST, "Alan B" <alanrichardbarker@gmail.com.invalid>
wrote:
TimS <tim@streater.me.uk> wrote:Not as such, no. I think I had a look at the relevant RFCs once and gave up. I
[…]
As an aside, I’m aware that one set email clients not to erase messages >>>>> from a Mail server but are there any plans to add IMAP functionality? >>>>
might take another look, perhaps.
Dunno if "JMAP" is any saner, or just a transformation of IMAP and all
its wonders into JSON.
JSON and XML I have studiously avoided (16 years since I retired so who
cares). XML was a buzz-word that caused someone in our group at my last job to
suggest we adopt it as a transmission standard. So we voted on it (well,
everyone else did), FFS.
The XMPP folks swallowed the same Kool Aid.
After that, he suggested that we use that for
gathering network data from routers and the like. I then had to point out that
there existed a perfectly good standard (SNMP) for this, which was hard wired
into our network's routers scattered across Europe, and also into the
executable I was (InterMapper) I was running on my MacPro which was doing
netwrok management.
The MIBs are pretty limited though.
We've switched away from SNMP to exposing them in the Prometheus format, which can easily be consumed by OpenTelemetry (it has lots of other collectors, including SNMP), and Grafana to draw pretty dashboards. HTTP everywhere.
Apart from an Exchange account which I think only allows IMAP now, all other accounts working on Intel and ARM Macs. Will try the Linux version in
the next day or so.
On 2024-10-13, Alan B <alanrichardbarker@gmail.com.invalid> wrote:
[snip]
Apart from an Exchange account which I think only allows IMAP now, all other >> accounts working on Intel and ARM Macs. Will try the Linux version in
the next day or so.
OK I haven't had time to perform extensive testing but initial impressions are
that lLetter runs fine on my Intel MBA and M1 MBP as a POP/SMTP client. I've also tried it out on 24.04 Ubuntu VM's running under VMware and VirtualBox on my MBA. Received emails containing graphics don't seem to render too well but could that be down to my VM settings? However iLetter's email rendering is fine when running under Linux Mint installed and running "native" on an external
SSD plugged into my MBA, i.e. NOT a VM. Also I've just installed iLetter into a Windows 11 VM running via UTM on my M1 MBP and it performs very well with no
rendering issues.
Graham J <nobody@nowhere.co.uk> wrote:
[...]
I looked up the DNS records for poppyrecords.co.uk using "DNS Data View" from <http://www.nirsoft.net>. There are a couple of problems.
1) There is no MX record. The check returns:
poppyrecords.co.uk MX Error 9501: No records found
This isn't a complete disaster: email senders will then look up the A record and send emails there, which is presumably how Waveney Web
Services receive your email and forward it to your Plusnet account.
2) There is no TEXT record. The check returns:
poppyrecords.co.uk TEXT Error 9501: No records found
[...]
I can see no good reason why poppyrecords.co.uk does not have an SPF record.
Just to add to the confusion: Claris Emailer normally 'hangs' for a few seconds when running through its list of e-mails to send and collect
because it waits for a response from the Waveney server which never
comes. When this stops happening, it is a warning to me that the the
server is no longer accessible because the DNS record has been screwed
up.
It has stopped happening in the last 24 hours and my 'poppyrecords'
website has also vanished. This has happened before and usually
resolves itself within about a week. I have no idea how to go about
getting it restored.
It has stopped happening in the last 24 hours and my 'poppyrecords'
website has also vanished. This has happened before and usually
resolves itself within about a week. I have no idea how to go about
getting it restored.
The website has come back.
Graham J <nobody@nowhere.co.uk> wrote:
Liz Tuddenham wrote:
[snip]
It has stopped happening in the last 24 hours and my 'poppyrecords'
website has also vanished. This has happened before and usually
resolves itself within about a week. I have no idea how to go about
getting it restored.
The website has come back.
I see it OK today.
...and it's gone again...
Liz Tuddenham wrote:
Graham J <nobody@nowhere.co.uk> wrote:
Liz Tuddenham wrote:
[snip]
It has stopped happening in the last 24 hours and my 'poppyrecords'
website has also vanished. This has happened before and usually
resolves itself within about a week. I have no idea how to go about >>>>> getting it restored.
The website has come back.
I see it OK today.
...and it's gone again...
Woks OK here. Do you have diagnostic tools such as ping, traceroute, nslookup? What do they show?
Try a different computer.
Try a different internet connection.
What do others here see?
Liz Tuddenham wrote:
[snip]
It has stopped happening in the last 24 hours and my 'poppyrecords'
website has also vanished. This has happened before and usually
resolves itself within about a week. I have no idea how to go about
getting it restored.
The website has come back.
I see it OK today.
Liz Tuddenham wrote:
Graham J <nobody@nowhere.co.uk> wrote:
Liz Tuddenham wrote:
[snip]
It has stopped happening in the last 24 hours and my 'poppyrecords'
website has also vanished. This has happened before and usually
resolves itself within about a week. I have no idea how to go about >>>> getting it restored.
The website has come back.
I see it OK today.
...and it's gone again...
Woks OK here. Do you have diagnostic tools such as ping, traceroute, nslookup? What do they show?
Try a different computer.
Try a different internet connection.
Same on the Mac Mini and Fetch won't FTP to it. The common factor
appears to be my Plusnet connection.
Liz Tuddenham wrote:
[snip]
Same on the Mac Mini and Fetch won't FTP to it. The common factor
appears to be my Plusnet connection.
Do you have a VPN client running on any of your Macs?
Try a different router.
Try a different internet connection, not via Plusnet. This might mean
going to a friends house.
Do you have anything equivalent to traceroute that you can run on any of
your Macs?
Does anybody here using Plusnet see the same problem?
Graham J <nobody@nowhere.co.uk> wrote:
Liz Tuddenham wrote:
[snip]
Same on the Mac Mini and Fetch won't FTP to it. The common factor
appears to be my Plusnet connection.
Do you have a VPN client running on any of your Macs?
Try a different router.
Try a different internet connection, not via Plusnet. This might mean
going to a friends house.
Do you have anything equivalent to traceroute that you can run on any of
your Macs?
Does anybody here using Plusnet see the same problem?
It's getting even stranger:
Last time it happened, several people said they couldn't see the
website, this time people are saying they can, so I have asked a couple
of friends who are both on Plusnet to have a look for me. They both
report that they can see it.
I re-checked and found that the G3 still could not see it with iCab
2.9.9, nor could Fetch 3.0.3 contact it. The Mac Mini with Firefox
129.0.2 couldn't see it either.
I then started up the MacBook with Nightly 52.9.1 and that found it immediately. All three computers are connected to the router by
Ethernet, with Airport turned off.
It is beginning to look as if the problem is coming from the router,
which is a TPLink TD-W9970. The firewall and IPv^ firewall are both
turned off.
Any idea where I should look next?
Any idea where I should look next?
Linux-based Macs have ifconfig [interface] [options].
It's getting even stranger:
Last time it happened, several people said they couldn't see the
website, this time people are saying they can, so I have asked a couple
of friends who are both on Plusnet to have a look for me. They both
report that they can see it.
I re-checked and found that the G3 still could not see it with iCab
2.9.9, nor could Fetch 3.0.3 contact it. The Mac Mini with Firefox
129.0.2 couldn't see it either.
I then started up the MacBook with Nightly 52.9.1 and that found it immediately. All three computers are connected to the router by
Ethernet, with Airport turned off.
It is beginning to look as if the problem is coming from the router,
which is a TPLink TD-W9970. The firewall and IPv^ firewall are both
turned off.
Any idea where I should look next?
Liz Tuddenham wrote:
Graham J <nobody@nowhere.co.uk> wrote:
Liz Tuddenham wrote:
[snip]
Same on the Mac Mini and Fetch won't FTP to it. The common factor
appears to be my Plusnet connection.
Do you have a VPN client running on any of your Macs?
Try a different router.
Try a different internet connection, not via Plusnet. This might mean
going to a friends house.
Do you have anything equivalent to traceroute that you can run on any of >> your Macs?
Does anybody here using Plusnet see the same problem?
It's getting even stranger:
Last time it happened, several people said they couldn't see the
website, this time people are saying they can, so I have asked a couple
of friends who are both on Plusnet to have a look for me. They both
report that they can see it.
I re-checked and found that the G3 still could not see it with iCab
2.9.9, nor could Fetch 3.0.3 contact it. The Mac Mini with Firefox
129.0.2 couldn't see it either.
I then started up the MacBook with Nightly 52.9.1 and that found it immediately. All three computers are connected to the router by
Ethernet, with Airport turned off.
It is beginning to look as if the problem is coming from the router,
which is a TPLink TD-W9970. The firewall and IPv^ firewall are both
turned off.
Any idea where I should look next?
OK so basic networking stuff (with apologies if you can already suck eggs):
ONE: Is the router configured with its default DHCP server?
What DNS servers does the DHCP server specify that it will issue to its clients?
TWO: are all your client machines configured to get their IP addresses
from the DHCP server? This setting is sometimes called "Auto".
You may have a good reason not to use the DHCP server. But that means
you are on your own, and you should understand all about networking so
you get it right. So for fault-finding, always use the "auto" setting.
THREE: do your Macs have a facility to show their network settings?
On 22. Oct 2024 at 22:43:05 CEST, "Liz Tuddenham" <Liz Tuddenham> wrote:
Any idea where I should look next?
a quick thing to try:
switch of your router, wait a minute and switch it back on again.
I had similar strange problems and the old "switching it off and on again" did indeed help.
So maybe worth a try...
OK so basic networking stuff (with apologies if you can already suck eggs):
I can barely recognise eggs in this context and can't tell a yolk from a shell.
ONE: Is the router configured with its default DHCP server?
What DNS servers does the DHCP server specify that it will issue to its
clients?
Under "DDNS Settings" the Service Provider is "www.no-ip.com"
(recommended by Plusnet, I think) and there is no Domain name, Username
or Password. The 'Enable DDNS' box is not ticked and the Connection
Status is "Disconnected".
TWO: are all your client machines configured to get their IP addresses
from the DHCP server? This setting is sometimes called "Auto".
You may have a good reason not to use the DHCP server. But that means
you are on your own, and you should understand all about networking so
you get it right. So for fault-finding, always use the "auto" setting.
Some of them have to have fixed addresses as there are printers with
fixed addresses on the network. I don't properly understand networking,
but even if I have got it wrong, this shouldn't intermittently affect
one website and not another.
THREE: do your Macs have a facility to show their network settings?
When i was using the Mac Pro, there was a program that showed them, but
it blew up and I got a Mac Mini. The program wouldn't work on the newer machine.
I'll see if there is another program (preferably free) that will work on
the Mini (running OS 10.15.7).
It's getting even stranger:
Last time it happened, several people said they couldn't see the
website, this time people are saying they can, so I have asked a couple
of friends who are both on Plusnet to have a look for me. They both
report that they can see it.
I re-checked and found that the G3 still could not see it with iCab
2.9.9, nor could Fetch 3.0.3 contact it. The Mac Mini with Firefox
129.0.2 couldn't see it either.
I then started up the MacBook with Nightly 52.9.1 and that found it immediately. All three computers are connected to the router by
Ethernet, with Airport turned off.
It is beginning to look as if the problem is coming from the router,
which is a TPLink TD-W9970. The firewall and IPv^ firewall are both
turned off.
Any idea where I should look next?
Earlier this year the router kept losing contact and having to be
re-booted (up to 3 times in 2 weeks on average). That was around about
the time when the website started coming and going , but did not
directly correlate with it.
Recently the router has needed re-booting a couple of times and the
website has vanished a couple of times - but, again, not exactly at the
same moment. I wonder if there is something in common between the
events ?
If this happens when using WiFi
When the router appears to lose contact what does its internal web page
show about the connection status?
Do you have the manual for the router? If not, it's here: > ><https://www.suffolkonline.net/wp-content/uploads/2018/10/1910011944_TD- W9970EU_V2_User-Guide.pdf
First check the line stats. It should show "Connected" and the DSL modulation type. You should see speed, attenuation, and SNR margin
figures for upstream and downstream. This confirms that there is a connection between the router and the DSLAM or whatever Openreach have
at the other end of your phone line. The DSL light indicates the
"Connected" status, so if it is ever off that shows there is a problem.
. You
may find it easier to change ISP to Zen or Andrews and Arnold, than
actually talk to Plusnet.
In theory the problem might be with your router, but in my experience
that is the least likely scenario, although the wall-wart power units
can cause problems.
Those symptoms - a newly started machine working but others not -
suggest a stale cache type problem.
And it's probably the DNS cache.
If the G3 is running OS9 then, sorry, but I can't remember how to flush
DNS on it.
Liz Tuddenham <liz@poppyrecords.invalid.invalid> wrote:Yes
It's getting even stranger:
Last time it happened, several people said they couldn't see the
website, this time people are saying they can, so I have asked a couple
of friends who are both on Plusnet to have a look for me. They both
report that they can see it.
I re-checked and found that the G3 still could not see it with iCab
2.9.9, nor could Fetch 3.0.3 contact it. The Mac Mini with Firefox
129.0.2 couldn't see it either.
I then started up the MacBook with Nightly 52.9.1 and that found it immediately. All three computers are connected to the router by
Ethernet, with Airport turned off.
Are you speaking HTTP(S) or FTP?
ie:
http://www.poppyrecords.co.uk/
https://www.poppyrecords.co.uk/No
ftp://user:password@www.poppyrecords.co.uk/Not with a browser, I use 'Fetch' for that..
What should I be looking for in the router menu? Under "DHCP Server"
there are settings for
:
DNS Server 8.8.8.8
Secondary DNS Server 8.8.4.4 (optional)
OK so basic networking stuff (with apologies if you can already suck eggs):
ONE: Is the router configured with its default DHCP server?
TWO: are all your client machines configured to get their IP addresses
from the DHCP server? This setting is sometimes called "Auto".
THREE: do your Macs have a facility to show their network settings?
I've bought a secondhand Plusnet router, factory-reset it and put in my username and password. I haven't changed anything of the settings. The lights and the home page of the router's software show that it is
connected right through to the internet, but I cannot get any webpages
at all.
ONE: Is the router configured with its default DHCP server?
It says so.
TWO: are all your client machines configured to get their IP addresses
from the DHCP server? This setting is sometimes called "Auto".
I think the Mini is configured as "Automatic"
THREE: do your Macs have a facility to show their network settings?
The router shows only the Mini connected.
The router info shows that one of the directions of the broadband link
(it doesn't say which!) has an attenuation of 59dB. I seem to remember
that 60dB is the absolute limit. I have unplugged the entire house
'phone network from the splitter, which is straight on the incoming
line, and it makes no difference.
Graham J <nobody@nowhere.co.uk> wrote:
[...]
I've bought a secondhand Plusnet router, factory-reset it and put in my username and password. I haven't changed anything of the settings. The lights and the home page of the router's software show that it is
OK so basic networking stuff (with apologies if you can already suck eggs): >>
connected right through to the internet, but I cannot get any webpages
at all.
Is there any network component (such as a switch) between the router and
each of the client machines?
For each of the client machines, have you powered them off and on again since connecting them to the new router? This should ensure that they
have "forgotten" the MAC address of the old router and have learnt the
MAC address of the new router during their DHCP requests.
I suggest you believe the router, and find out what is wrong with the settings or wiring for the other client machines.
Is it the mini from which you can see the router's home page?
Does the Mini show the default gateway and DNS server(s) that it has
been allocated?
Can you borrow a machine which has decent network diagnostics to check whether that can see web pages? I would suggest a modern PC of some
sort, where tools such as ping, netstat, nslookup, ipconfig, and the
like are available. Others here will suggest a modern version of Mac
which offers equivalent diagnostics.
How far away from the exchange are you? Probably the 59dB figure is the downstream loss, which suggests the exchange is 4.27km distant
The 59dB attenuation is unfortunate, but should not prevent access to
web pages. But you need diagnostic tools such as ping and nslookup
before you try to see web pages.
CORRECTION
The setup is: (View in monospaced font)
Telephone line
|
Filter
---------------
| |
| Telphones
|
Router
------------
| |
| (Mac Book tewmp unplugged)
|
|
Switch 1
----------------------------------------
| | | | |
G3 Mini | Printer1 (Printer2)
|
|
Switch 2
----------------
| | |
(G3) (G3 ) (iMac)
Items in brackets were switched off at the time of the test. No Wi-Fi
in use.
| Sysop: | Keyop |
|---|---|
| Location: | Huddersfield, West Yorkshire, UK |
| Users: | 477 |
| Nodes: | 16 (2 / 14) |
| Uptime: | 203:00:13 |
| Calls: | 9,522 |
| Files: | 13,643 |
| Messages: | 6,133,985 |