• Beware Amazon AI review summaries

    From Spike@21:1/5 to All on Sun Jul 14 09:51:49 2024
    We need a replacement small electric item for kitchen use, so my wife and I were searching Amazon for suitable items, each using the Amazon app on our smartphones.

    One of us found a suitable item, and mentioned it to the other. Looking at
    the same item but on the different phones, we rapidly discovered that the AI-generated review summary was completely different between the two apps,
    yet the individual reviews were the same.

    It would appear that the AI is generating its summary based at least in
    part on the individual user’s ‘Amazon Experience’ and not wholly on a summation of the actual product reviews.

    Conclusion: don’t trust anything the AI says, it’s telling you want you want to know, read the reviews instead and make up your own mind.

    --
    Spike

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  • From Jethro_uk@21:1/5 to Spike on Sun Jul 14 10:02:03 2024
    On Sun, 14 Jul 2024 09:51:49 +0000, Spike wrote:

    it’s telling you want you want to know,

    It has no idea what you want to know. It never had and never will.

    It's just very clever pattern matching at phenomenal speeds. Which is why
    it can't be contained or constrained. It has no idea what it is spewing
    any more than a room full of monkeys taking words from books and making sentences according to rules they have observed.

    Anyone who thinks otherwise is a fool.

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  • From Spike@21:1/5 to jethro_uk@hotmailbin.com on Sun Jul 14 10:39:08 2024
    Jethro_uk <jethro_uk@hotmailbin.com> wrote:
    On Sun, 14 Jul 2024 09:51:49 +0000, Spike wrote:

    it’s telling you want you want to know,

    It has no idea what you want to know. It never had and never will.

    It probably has all your Amazon search and purchase history as well as
    knowing who all your friends are.

    It's just very clever pattern matching at phenomenal speeds. Which is why
    it can't be contained or constrained. It has no idea what it is spewing
    any more than a room full of monkeys taking words from books and making sentences according to rules they have observed.

    Then the AI should have given the same review on each of the apps, but it didn’t.

    Anyone who thinks otherwise is a fool.

    --
    Spike

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  • From GB@21:1/5 to Spike on Sun Jul 14 11:53:10 2024
    On 14/07/2024 11:39, Spike wrote:
    Jethro_uk <jethro_uk@hotmailbin.com> wrote:
    On Sun, 14 Jul 2024 09:51:49 +0000, Spike wrote:

    it’s telling you want you want to know,

    It has no idea what you want to know. It never had and never will.

    It probably has all your Amazon search and purchase history as well as knowing who all your friends are.

    It's just very clever pattern matching at phenomenal speeds. Which is why
    it can't be contained or constrained. It has no idea what it is spewing
    any more than a room full of monkeys taking words from books and making
    sentences according to rules they have observed.

    Then the AI should have given the same review on each of the apps, but it didn’t.

    The AI is more sophisticated than you expected, apparently, but I'm not
    sure that's sinister. It uses information Amazon holds about you so that
    it can summarise the information about the product that its programmers
    have deemed to be most helpful to you.

    For example, it may simply provide different summaries for men and
    women, because on the whole they are more interested in different characteristics of the products. You may feel that is creepy or sexist,
    but it is no different to a salesman emphasising the durability of the
    product to the husband and the attractive design to the wife. (Please
    forgive the stereotypes. It's just an example.)







    Anyone who thinks otherwise is a fool.


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  • From Jeff Gaines@21:1/5 to v70aml$3r5e$1@dont-email.me on Sun Jul 14 11:37:21 2024
    On 14/07/2024 in message <v70aml$3r5e$1@dont-email.me> GB wrote:

    For example, it may simply provide different summaries for men and women, >because on the whole they are more interested in different characteristics
    of the products. You may feel that is creepy or sexist, but it is no >different to a salesman emphasising the durability of the product to the >husband and the attractive design to the wife. (Please forgive the >stereotypes. It's just an example.)

    Some men are married to hairy arsed stevedores :-)

    --
    Jeff Gaines Dorset UK
    This is as bad as it can get, but don't bet on it

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  • From alan_m@21:1/5 to Spike on Sun Jul 14 12:32:11 2024
    On 14/07/2024 10:51, Spike wrote:

    We need a replacement small electric item for kitchen use, so my wife and I were searching Amazon for suitable items, each using the Amazon app on our smartphones.

    One of us found a suitable item, and mentioned it to the other. Looking at the same item but on the different phones, we rapidly discovered that the AI-generated review summary was completely different between the two apps, yet the individual reviews were the same.

    It would appear that the AI is generating its summary based at least in
    part on the individual user’s ‘Amazon Experience’ and not wholly on a summation of the actual product reviews.

    Conclusion: don’t trust anything the AI says, it’s telling you want you want to know, read the reviews instead and make up your own mind.



    Amazon reviews should also be taken with a huge pinch of salt. They
    lump together reviews from different products and/or from different manufacturers. What you may be reading is a review from something
    completely different to the item described and the photo above.

    I have written a few reviews about good and bad items on sale on Amazon
    or Amazon marketplace but having known about them lumping together
    reviews for different, but maybe similar, products I always start my
    review by stating exactly which product I have purchased, 99.9% of
    reviewer don't do this.

    I also tend to read from the 1 star reviews first especially if there
    are a large percentage of reviews saying the same thing.



    --
    mailto : news {at} admac {dot} myzen {dot} co {dot} uk

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  • From GB@21:1/5 to Spike on Sun Jul 14 12:38:28 2024
    On 14/07/2024 12:16, Spike wrote:
    GB <NOTsomeone@microsoft.invalid> wrote:
    On 14/07/2024 11:39, Spike wrote:
    Jethro_uk <jethro_uk@hotmailbin.com> wrote:
    On Sun, 14 Jul 2024 09:51:49 +0000, Spike wrote:

    it’s telling you want you want to know,

    It has no idea what you want to know. It never had and never will.

    It probably has all your Amazon search and purchase history as well as
    knowing who all your friends are.

    It's just very clever pattern matching at phenomenal speeds. Which is why >>>> it can't be contained or constrained. It has no idea what it is spewing >>>> any more than a room full of monkeys taking words from books and making >>>> sentences according to rules they have observed.

    Then the AI should have given the same review on each of the apps, but it >>> didn’t.

    The AI is more sophisticated than you expected, apparently, but I'm not
    sure that's sinister. It uses information Amazon holds about you so that
    it can summarise the information about the product that its programmers
    have deemed to be most helpful to you.

    ITYM ‘most helpful to Amazon’.

    I really don't know why Amazon bothered to introduce the system.
    Perhaps, they found that people were spending ages reading the reviews
    and then getting distracted from buying?







    For example, it may simply provide different summaries for men and
    women, because on the whole they are more interested in different
    characteristics of the products. You may feel that is creepy or sexist,
    but it is no different to a salesman emphasising the durability of the
    product to the husband and the attractive design to the wife. (Please
    forgive the stereotypes. It's just an example.)

    Anyone who thinks otherwise is a fool.



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  • From Spike@21:1/5 to NOTsomeone@microsoft.invalid on Sun Jul 14 11:16:20 2024
    GB <NOTsomeone@microsoft.invalid> wrote:
    On 14/07/2024 11:39, Spike wrote:
    Jethro_uk <jethro_uk@hotmailbin.com> wrote:
    On Sun, 14 Jul 2024 09:51:49 +0000, Spike wrote:

    it’s telling you want you want to know,

    It has no idea what you want to know. It never had and never will.

    It probably has all your Amazon search and purchase history as well as
    knowing who all your friends are.

    It's just very clever pattern matching at phenomenal speeds. Which is why >>> it can't be contained or constrained. It has no idea what it is spewing
    any more than a room full of monkeys taking words from books and making
    sentences according to rules they have observed.

    Then the AI should have given the same review on each of the apps, but it
    didn’t.

    The AI is more sophisticated than you expected, apparently, but I'm not
    sure that's sinister. It uses information Amazon holds about you so that
    it can summarise the information about the product that its programmers
    have deemed to be most helpful to you.

    ITYM ‘most helpful to Amazon’.

    For example, it may simply provide different summaries for men and
    women, because on the whole they are more interested in different characteristics of the products. You may feel that is creepy or sexist,
    but it is no different to a salesman emphasising the durability of the product to the husband and the attractive design to the wife. (Please
    forgive the stereotypes. It's just an example.)

    Anyone who thinks otherwise is a fool.


    --
    Spike

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  • From Jethro_uk@21:1/5 to Spike on Sun Jul 14 13:19:21 2024
    On Sun, 14 Jul 2024 10:39:08 +0000, Spike wrote:

    Jethro_uk <jethro_uk@hotmailbin.com> wrote:
    On Sun, 14 Jul 2024 09:51:49 +0000, Spike wrote:

    it’s telling you want you want to know,

    It has no idea what you want to know. It never had and never will.

    It probably has all your Amazon search and purchase history as well as knowing who all your friends are.

    Repeat after me: It doesn't "know"


    It's just very clever pattern matching at phenomenal speeds. Which is
    why it can't be contained or constrained. It has no idea what it is
    spewing any more than a room full of monkeys taking words from books
    and making sentences according to rules they have observed.

    Then the AI should have given the same review on each of the apps, but
    it didn’t.

    Why ? It's trivial to randomize or skew output so no two are the same.

    As I said ....

    Anyone who thinks otherwise is a fool.

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  • From Jethro_uk@21:1/5 to All on Sun Jul 14 13:21:08 2024
    On Sun, 14 Jul 2024 12:38:28 +0100, GB wrote:

    On 14/07/2024 12:16, Spike wrote:
    GB <NOTsomeone@microsoft.invalid> wrote:
    On 14/07/2024 11:39, Spike wrote:
    Jethro_uk <jethro_uk@hotmailbin.com> wrote:
    On Sun, 14 Jul 2024 09:51:49 +0000, Spike wrote:

    it’s telling you want you want to know,

    It has no idea what you want to know. It never had and never will.

    It probably has all your Amazon search and purchase history as well
    as knowing who all your friends are.

    It's just very clever pattern matching at phenomenal speeds. Which
    is why it can't be contained or constrained. It has no idea what it
    is spewing any more than a room full of monkeys taking words from
    books and making sentences according to rules they have observed.

    Then the AI should have given the same review on each of the apps,
    but it didn’t.

    The AI is more sophisticated than you expected, apparently, but I'm
    not sure that's sinister. It uses information Amazon holds about you
    so that it can summarise the information about the product that its
    programmers have deemed to be most helpful to you.

    ITYM ‘most helpful to Amazon’.

    I really don't know why Amazon bothered to introduce the system.
    Perhaps, they found that people were spending ages reading the reviews
    and then getting distracted from buying?

    Probably to feed other operations that are using AI to filter reviews.

    Look up "Ouroboros" ...

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  • From Jethro_uk@21:1/5 to All on Sun Jul 14 13:24:00 2024
    On Sun, 14 Jul 2024 12:32:11 +0100, alan_m wrote:

    On 14/07/2024 10:51, Spike wrote:
    [quoted text muted]


    Amazon reviews should also be taken with a huge pinch of salt.

    If they are powered by the same pathetic system that powers their search,
    then there isn't enough salt in the known universe to offset the fail.

    If anyone is being pestered by an "AI" snake oil salesperson, then just
    ask them to "AI" a page of Google results and remove the same crud you
    would with your boring natural intelligence.

    As one said to me "It's not that kind of AI" as he left the building
    shite unsold.

    Anyone who fended off the big data boys will know the drill ...

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  • From wasbit@21:1/5 to All on Mon Jul 15 09:58:22 2024
    On 14/07/2024 12:32, alan_m wrote:

    snip <

    Amazon reviews should also be taken with a huge pinch of salt.  They
    lump together reviews from different products and/or from different manufacturers.  What you may be reading is a review from something completely different to the item described and the photo above.

    I have written a few reviews about good and bad items on sale on Amazon
    or Amazon marketplace but having known about them lumping together
    reviews for different, but maybe similar, products I always start my
    review by stating exactly which product I have purchased, 99.9% of
    reviewer don't do this.

    I also tend to read from the 1 star reviews first especially if there
    are a large percentage of reviews saying the same thing.


    +1



    --
    Regards
    wasbit

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